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File a Police Complaint

The Ontario Provincial Police (OPP) takes complaints seriously. The Police Services Act (PSA) identifies acceptable mediums for making a complaint about police policy, service or conduct. Effective October 19, 2009, the PSA was amended to create the Office of the Independent Police Review Director (OIPRD), which will oversee all public complaints about policing in Ontario.

To file a complaint that occurred after 19 October, 2009 please complete the OIPRD forms located on the OIPRD website or attend any police agency in Ontario to obtain the forms. Any police location in Ontario may receive complaints in relation to any police service in this province, not including First Nations Police Services. Complaints about First Nations Police Services must be made directly to the service in question. Completed and signed forms can be mailed, faxed or delivered to any OPP detachment to be forwarded to OIPRD or may be sent directly to:

Office of the Independent Police Review Director (OIPRD)
10th Floor
655 Bay Street
Toronto, ON M5G 2K4
Tel: 416-246-7071
Toll Free:  1-877-411-4773
TTY: 1-877-414-4773
Fax: 416-327-8332
Toll free fax:  1-877-415-4773
Website: https://www.oiprd.on.ca/

A complaint regarding the OPP where the incident occurred prior to October 19th, 2009, must be in writing, signed by the complainant and mailed or faxed to:

Professional Standards Bureau
Ontario Provincial Police
777 Memorial Avenue
Orillia, ON L3V 7V3
Telephone: (705) 329-6051
Fax: (705) 329-6050

or

Ontario Civilian Police Commission
Suite 605, 250 Dundas Street West
Toronto, Ontario
M7A 2T3
Telephone: 416-314-3004
Fax: 416-314-0198
Public complaints fax: 416-314-2036
Toll free phone: 1-888-515-5005
Toll free fax: 1-888-311-7555

Please visit the OCPC website for more information.