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File a Police Complaint

The Ontario Provincial Police (OPP) takes complaints seriously. The Police Services Act (PSA) identifies acceptable mediums for making a complaint about police policy, service or conduct. Effective October 19, 2009, the PSA was amended to create the Office of the Independent Police Review Director (OIPRD), which will oversee all public complaints about policing in Ontario.

To file a complaint that occurred after 19 October, 2009 please complete the OIPRD forms located on the OIPRD website or attend any police agency in Ontario to obtain the forms. Any police location in Ontario may receive complaints in relation to any police service in this province, not including First Nations Police Services. Complaints about First Nations Police Services must be made directly to the service in question. Completed and signed forms can be mailed, faxed or delivered to any OPP detachment to be forwarded to OIPRD or may be sent directly to:

Office of the Independent Police Review Director (OIPRD)
10th Floor
655 Bay Street
Toronto, ON M5G 2K4
Telephone: (416) 327-4965
Fax: (416) 327-8332

A complaint regarding the OPP where the incident occurred prior to October 19th, 2009, must be in writing, signed by the complainant and mailed or faxed to:

Professional Standards Bureau
Ontario Provincial Police
777 Memorial Avenue
Orillia, ON L3V 7V3
Telephone: (705) 329-6051
Fax: (705) 329-6050

or

Ontario Civilian Police Commission (OCPC)
Suite 605
250 Dundas Street West
Toronto, Ontario
M7A 2T3

Please visit the OCCPS website for more information.  

Note:    E-mail is not a medium for delivering a complaint; complaints received via e-mail are not accepted, as per the Police Services Act.